Alongside its capping systems, AROL introduces CL•O•SE (CLass One SErvice), the first comprehensive aftersales service dedicated to customers who choose AROL.
Choosing AROL means not only selecting capping machines with world-class, exceptional performance but also gaining access to an unparalleled ecosystem of services that no one else can offer.
With CL•O•SE, AROL demonstrates its commitment to customer proximity by offering six fundamental services:
1. SERVICEMEN WORLDWIDE
AROL takes pride in its dedicated service team, which includes over 70 qualified field technicians worldwide. Whether dealing with an emergency or requiring support, experts are always ready to assist, ensuring the most efficient capping process.
2. CUSTOMIZED ASSISTANCE:
AROL consistently strives for the best capping performance, customizing each machine for its specific application. An incredible offer of assistance and tailored maintenance plans to optimize processes, enhance efficiency and maximize productivity.
3. RECONDITIONED SERVICE
Immediate availability of reconditioned components to ensure the optimal operation of capping machines. Each part is backed by AROL quality and helps minimize downtime during maintenance with a totally new “pit stop” approach. Functionally like new, AROL reconditioned components promote a sustainable choice in capping process.
4. IN AROL COMPONENT OVERHAUL
AROL offers comprehensive in-house component overhaul services to keep machines in optimal condition at all times. Whether it’s a head or other components, state-of-the-art facilities and experienced technicians ensure meticulous inspection, repair, and testing to meet the highest standards. Everything to extend the life of customers’ capping machine.
5. SPECIALIZED LAB AVAILABLE
AROL lab is equipped to meet all testing needs, utilizing the latest technologies to ensure accurate and comprehensive testing, always aiming for the best performance of capping machines. AROL’s highly trained professionals bring years of expertise to each test and can provide the correct settings for any customer’s product.
6. TAILOR MADE CLASSES
AROL understands the importance of staff training, that’s why lessons are tailored on customer needs, offering an unparalleled learning experience from the leader in closure systems. Participating in hands-on training means be prepared for capping operations and helps ensure capping machines runs longer.
AROL’s CL•O•SE (CLass One SErvice) delivers a unique aftersales customer-centric experience, combining top-tier capping machine performance with a robust suite of support services to ensure peak operation and extended lifespan.
